Notice: Order Placed after 14th June will be shipped on or after 24th June.

Shipping and Delivery Policy

We only ship to Indian subcontinent (as long as your pin code is serviceable by any of our logistics partner)

  • Default shipping is via Delhivery Logistics. To ship via logistics of your choice, please contact our support team.
  • Orders are dispatched on Mondays through Fridays, excluding weekends and public holidays.
  • Orders placed after 4.00 PM will be shipped on next working day
  • In case of any issue related to delivery of order, customer has to report us within 15 days from date of order shipping, no complaint after 15 days will be entertained.
  • Some products may have special lead time, So kindly go through the products information page before you place order.
  • The shipping charge is specified separately for every product. For multiple products ordered the software adds up the total of all individual shipping charges.
  • Volumetric price will be applied when shipment weight is less but the size is big. (Example a cotton pillow may weight less, it occupies more space in the container)
  • Customer/Buyer is responsible for giving correct address.

Time to Deliver #

Typically, In Stock items are dispatched within 24 to 48 hours. The time it takes for your order to be dispatched does not include the time it takes for the logistics service provider to deliver it to you.

We cannot guarantee the delivery time, but based on our experience, here are the estimated delivery times for different locations:

LogistcsTime To Delivery(approx)
Delhivery Logistics2-10 Working days
India Post (Speed Post)2-15 Working days
India Post (Normal)2-4 Weeks


  • North East regions it may take more time 15-20 days
  • Speed post are only faster for other states (Outside Tamil Nadu)
  • Within Tamil Nadu State both Speed Post and Normal Parcel time are delivered in same speed

Above terms is not applicable for large sized/bulk products (ie. partial / full truck loads). The ETA for dispatch and delivery will be updated to the customer when placing order.

Tracking Order #

You can track your order by logging in to your account and going to My Account > My Orders . The tracking ID and Track Order link will be available after the order is shipped. You can track the shipment on logistics companies website.

Above terms is not applicable for large sized/bulk products (ie. partial / full truck loads). The tracking details/vehicle number/driver contact details will be updated to the customer during order dispatch.

Disclaimer #

  • There may be delay in delivery/pickup due to government imposed lock-down, natural disasters, etc.
  • All shipping related issues should be directly addressed to Logistics Service Provider
  • ASENSAR AUTOMATION will not be held responsible for any shipping delays


Go to My Account > My Orders. In this page Here you will find all the orders listed. Click on the Order Details, now you will be able to see order specific status, tracking ID and Track Order button (Note: Tracking ID and Track Order link will be available after the order is Shipped.)

All orders are dispatched within 24 hours (max 48 hours). Average delivery time is 3-7 business days, from the date of dispatch. Delivery times may vary a bit depending on customer location, any public holidays, and unforeseen circumstances. (Important Note: Packages are not dispatched nor delivered on weekends and local public holidays. Standard delivery times are estimates and may vary due to external factors.)

NO, We do not have COD payment method.

YES, It depends on the product, Please contact us for more details.

The shipping charge we collect include packing, transport and shipping charge collected by shipping company. We believe proper packing and handling is a must for the products to reach you safely.

NO, We rely on 3rd party (like India Post, Delhivery, DTDC, etc.).