Notice: There is a delay in order delivery due to the recent heavy rains in many parts of India
Have a simple question or need general information? Our Support team will respond soon.
Monday to Saturday, 10:00 AM to 5:00 PM IST
We are closed on Sunday, Govt/Regional holidays
Frequently Asked Questions
Go to My Account > My Orders. In this page Here you will find all the orders listed. Click on the Order Details, now you will be able to see order specific status, tracking ID and Track Order button (Note: Tracking ID and Track Order link will be available after the order is Shipped.)
All orders are dispatched within 24 hours (max 48 hours). Average delivery time is 3-7 business days, from the date of dispatch. Delivery times may vary a bit depending on customer location, any public holidays, and unforeseen circumstances. (Important Note: Packages are not dispatched nor delivered on weekends and local public holidays. Standard delivery times are estimates and may vary due to external factors.)
NO, We do not have COD payment method.
YES, It depends on the product, Please contact us for more details.
The shipping charge we collect include packing, transport and shipping charge collected by shipping company. We believe proper packing and handling is a must for the products to reach you safely.
NO, We cannot.
YES, We do customization provided you can meet our MOQ (minimum order quantity). But for retail we cannot customize.
NO, We rely on 3rd party (like India Post, Delhivery, DTDC, etc.).