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Contact team

Customer Care#

Have a simple question or need general information? Our Support team will respond soon.

Working Hours: Monday to Saturday, 10:00 AM to 5:00 PM IST

.* We are closed on Sunday, Govt/Regional holidays


Our Locations#

Chennai Office

ASENSAR Automation Private Limited

No 1/276, Indira Nagar, 2nd Street,

Manapakkam, Chennai - 600125,

Tamil Nadu, India.

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Registered Office

ASENSAR Automation Private Limited,

6 / 1210, Tharik Complex, North Street,

Thirupoondi, Nagapattinam - 611110

Tamil Nadu, India.

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  • All our locations are administrative offices.
  • Since we use third party warehouse for inventory. we may or may not have the stock in above locations.

Frequently Asked Questions#

How to Track my Order ?
  1. Login to
  2. Go to My Account > My Orders

In this page Here you will find all the orders listed. Click on the Order Details, now you will be able to see order specific status, tracking ID and Track Order button

Note: Tracking ID and Track Order link will be available after the order is Shipped.

When will I receive my order?
  1. All orders are dispatched within 24 hours (max 48 hours)
  2. Average delivery time is 3-7 business days, from the date of dispatch
  3. Delivery times may vary a bit depending on customer location, any public holidays, and unforeseen circumstances.

Important Note:

  1. Packages are not dispatched nor delivered on weekends and local public holidays.
  2. Standard delivery times are estimates and may vary due to external factors.
Do you offer Cash on Delivery (COD) Payment method ?

NO, We do not have COD payment method.

Do you ship internationally?

NO, we only sell and ship within India.

Why Shipping charge is high?

The shipping charge we collect include packing, transport and shipping charge collected by shipping company. We believe proper packing and handling is a must for the products to reach you safely.

Can you sell without GST / Tax ?

NO, We cannot.

Can you customize a product? (eg: cut to my requirement)

NO, For retail we do not customization. But we do customization provided you can meet our MOQ (minimum order quantity)

Do you operate your own logistics ?

NO, We rely on 3rd party (like India Post, Delhivery, etc.).