Warranty Terms#
Warranty are only against manufacturing defect
- Customer need to contact support team within 10 working days from the date of delivery for being eligible for the warranty return
- Eligibility of manufacturing defect is subject to verification of product by our team
- We can not guarantee their eligibility unless it is proven that the issue is related to a manufacturing defect
- We reserve the rights refuse to replace in case if the product damaged by user error
- In case product is defective or damaged then the our team will replace and reship the product
- In case the returned product is not defective/damaged then the customer will be informed about the same and the same product will be reshipped, customer has to pay the reshipping fees in this case.
- In the event of no replacement possible or out of stock, refund or store credit will be done.
- Customer has to bear the return shipping
- Products under warranty cannot be exchanged for other products
How To Claim Warranty#
- Send a e-mail to support team with following details : Invoice number, Description of the product defect & Photo of the defective product
- Our team will verify the defect based on the details you have give us
- Incase of possible defect, we will start the replacement process as per above Warranty policy
- Our Team will send you the Return Address to which the product has to be sent
- Send courier tracking number to Our Support Team
- Once the shipment is received, Our Team will verify the products defects and send you the new replacement as per warranty policy